Urgent Care | Kaiser Permanente Otay Mesa Medical Offices
4650 Palm Ave, San Diego, CA 92154
Phone: 619-528-5000
About Urgent Care | Kaiser Permanente Otay Mesa Medical Offices
Located in the heart of San Diego's South Bay, Kaiser Permanente's Otay Mesa facility offers consistent 9AM-9PM urgent care services seven days a week. While convenient for Kaiser members seeking after-hours medical attention, patient experiences have been mixed according to recent reviews. Some visitors report lengthy wait times exceeding three hours and challenges with staff communication. The facility handles non-emergency medical needs in a clinical setting, though several reviewers mention frustration with appointment systems and follow-up care. The Palm Avenue location provides accessibility for Otay Mesa residents, but patients should be prepared for potential delays during busy periods. For Kaiser members in the 92154 area, this center represents a necessary option for urgent medical concerns, though improvements in wait time management and patient communication would enhance the overall care experience.